فایل بررسي رويكردهائي نوين در مديريت شش سيگما، مهندسي ارزش و مهندسي مجدد
توضیحات تکمیلی
فایل بررسي رويكردهائي نوين در مديريت شش سيگما، مهندسي ارزش و مهندسي مجدد Normal 0 false false false EN-US X-NONE FA MicrosoftInternetExplorer4 <w:LatentStyles DefLockedState='false' DefUnhideWhenUsed='true' DefSemiHidden='true' DefQFormat='false' DefPriority='99' LatentStyleCount='267'> <w:LsdException Locked='false' Priority='0' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Normal'/> <w:LsdException Locked='false' Priority='0' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='heading 1'/> <w:LsdException Locked='false' Priority='10' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Title'/> <w:LsdException Locked='false' Priority='11' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Subtitle'/> <w:LsdException Locked='false' Priority='22' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Strong'/> <w:LsdException Locked='false' Priority='20' SemiHidden='false' UnhideWhenUsed='false' QFormat='true' Name='Emphasis'/> 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mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:''; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:'Times New Roman','serif'; mso-bidi-font-family:'Traditional Arabic';} <h1 dir='RTL' style='text-align:center;line-height:38.0pt; mso-line-height-rule:exactly' align='center'><span style='font-size:14.0pt; mso-ansi-font-size:450.0pt;font-family:"B Titr"' lang='AR-SA'>فهرست مطالب <h3 dir='RTL' style='line-height:38.0pt;mso-line-height-rule:exactly;tab-stops: dotted 382.75pt'><span style='font-size:14.0pt;mso-ansi-font-size: 12.0pt;font-family:"B Yagut"' lang='AR-SA'>عنوان................................................................ صفحه <span style='font-size:15.0pt; mso-ansi-font-size:13.0pt;font-family:"B Yagut"' lang='AR-SA'>فصل اول: مقدمه <span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'>بخش اول) مقدمه <span style='font-size:14.0pt;mso-ansi-font-size:12.0pt;font-family:"B Yagut"; font-weight:normal' lang='AR-SA'>....................................................... 2 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- كيفيت چيست؟ .................................................... 3 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- مديريت كيفيت فراگير .............................................. 7 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- اصول مديريت كيفيت فراگير ........................................... 8 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- متدولوژي تحقيق حاضر ..................................................... 15 <span style='font-size:15.0pt;mso-ansi-font-size:13.0pt; font-family:"B Yagut"' lang='AR-SA'>فصل دوم : شش سيگما <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش اول) مقدمه <span style='font-size:14.0pt;mso-ansi-font-size: 12.0pt;font-family:"B Yagut"' lang='AR-SA'>.................................................... 18 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- چرا شش سيگما؟......................................................... 18 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- پديده شش سيگما................................................................... 21 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش دوم) تاريخچه<span style='font-size:14.0pt;mso-ansi-font-size: 12.0pt;font-family:"B Yagut"' lang='AR-SA'>............................................................... 25 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- تاريخچه.............................................................................. 25 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- بيل اسميت پدر شش سيگما................................................... 29 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش سوم) شش سيگما چيست؟<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>.......................................... 33 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- لزوم اجراي شش سيگما.............................................................. 33 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- شش سيگما: فلسفه، ابزار يا استراتژي؟................................... 37 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- اهداف نهايي شش سيگما................................................... 38 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- برخي فوائد اجراي شش سيگما........................................ 39 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- برخي فوائد مديريتي شش سيگما............................................. 42 <span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'>بخش چهارم) روند اجرائي شش سيگما<span style='font-size:14.0pt;mso-ansi-font-size: 12.0pt;font-family:"B Yagut"' lang='AR-SA'>........................................ 44 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- اجراي استراتژيك شش سيگما.............................................. 45 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- اجراي تاكتيكي شش سيگما............................................... 48 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- DMAIC<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'> چيست؟............................................................... 50 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- فاز اول: تعريف..................................................................... 50 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- فاز دوم: اندازه گيري..................................................... 54 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- فاز سوم: تحليل.............................................................. 56 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- فاز چهارم: بهبود........................................................ 59 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- فاز پنجم: كنترل.................................................................. 60 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- ساير موارد.................................................................... 62 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- DMADV<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'> چيست؟............................................................... 65 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- اشكال مختلف اجراي شش سيگما........................................ 68 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش پنجم) مباني آماري شش سيگما<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>.......................................... 72 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- مقدمه................................................................................. 72 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- توزيع نرمال.......................................................................... 75 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- توزيع نرمال استاندارد...................................................................... 76 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- توزيع نرمال در حالت كلي....................................................... 78 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- محاسبة سطح سيگما.................................................... 83 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش ششم) سخت افزار و نرم افزار شش سيگما....................... 88 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- سخت افزار شش سيگما.................................................... 88 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l2 level1 lfo2;tab-stops:list 18.0pt left dotted 382.75pt'>1) ابزارهاي مقدماتي و سازماندهي اطلاعات........................... 89 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l2 level1 lfo2;tab-stops:list 18.0pt left dotted 382.75pt'>2) ابزار جمع آوري اطلاعات.................................................. 94 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l2 level1 lfo2;tab-stops:list 18.0pt left dotted 382.75pt'>3) ابزارهاي تحليل داده ها و فرايندها.......................................... 101 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l2 level1 lfo2;tab-stops:list 18.0pt left dotted 382.75pt'>4) ابزارهاي تحليل آماري........................................................ 113 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- نرم افزار شش سيگما................................................. 115 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش هفتم) تعليم و آموزش شش سيگما<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>...................................... 126 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- چه كساني؟ چه تعليماتي؟................................................... 127 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- يادگيري ساير مهارتها........................................................... 132 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش هشتم) ساختار سازماني شش سيگما<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>.......................... 136 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- كمربند سياه.................................................................... 136 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- كمربند سياه ارشد.............................................................. 137 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- حامي يا قهرمان................................................................ 138 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- كمربند سبز...................................................................... 140 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- رهبري اجرائي.................................................................... 141 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- صاحبان فرايند.......................................................................... 142 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش نهم) شش سيگما و سايز سازماني<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>................................ 143 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- محور مديريت................................................................... 144 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- محور كاركنان................................................................. 148 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش دهم) علل عملكرد موفق شش سيگما<span style='font-size:14.0pt; mso-ansi-font-size:12.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>............................. 150 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- علت اول: مشتري گرائي.................................................... 151 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- علت دوم: اصلاح عملكرد مديريت..................................... 151 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- علت سوم: مديريت براساس حقايق................................... 152 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- علت چهارم: علاج قبل از وقوع............................................... 152 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- علت پنجم: تيم و مشاركت بي حد و مرز................................ 153 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- علت ششم: بازيافت سرمايه.......................................................... 153 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l6 level1 lfo1;tab-stops:list 18.0pt left dotted 382.75pt'>- ساير علل.......................................................................... 154 <p class='MsoNormal' dir='RTL' style='text-align:center;line-height: 38.0pt;mso-line-height-rule:exactly' align='center'><span style='font-size:15.0pt; mso-ansi-font-size:11.0pt;font-family:"B Yagut"' lang='AR-SA'>فصل سوم : مهندسي ارزش <h1 dir='RTL' style='line-height:38.0pt;mso-line-height-rule:exactly;tab-stops: dotted 382.75pt 411.1pt'><span style='font-size:14.0pt; mso-ansi-font-size:450.0pt;font-family:"B Yagut"' lang='AR-SA'>بخش اول ) مقدمه ................................................................ 157 <h2 dir='RTL' style='text-align:justify;text-justify:kashida;text-kashida:0%; line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt 411.1pt'>بخش دوم ) تاريخچه <span style='font-size:14.0pt;mso-ansi-font-size: 10.0pt;font-family:"B Yagut"' lang='AR-SA'>............................................................ 163 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- تاريخچه مهندسي ارزش............................................. 163 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- تاريخچه مهندسي ارزش در ايران ......................................... 169 <h2 dir='RTL' style='text-align:justify;text-justify:kashida;text-kashida:0%; line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt 411.1pt'>بخش سوم ) ارزش و پارامترهاي آن <span style='font-size:14.0pt; mso-ansi-font-size:10.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>................................... 172 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- تعريف ارزش و انواع آن ...................................................... 172 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- هزينه وانواع آن <span style='mso-tab-count: 1 dotted'>............................................................ 174 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- كاركرد و انواع آن ......................................................... 177 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- كيفيت ............................................................................... 181 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- ارزش از ديدگاههاي متفاوت ......................................... 182 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- ساير تعاريف مرتبط ........................................................... 184 <h2 dir='RTL' style='text-align:justify;text-justify:kashida;text-kashida:0%; line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt 411.1pt'>بخش چهارم) مهندسي ارزش <span style='font-size:14.0pt; mso-ansi-font-size:10.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>.......................................... 186 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- تعريف مهندسي ارزش ......................................... 186 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- فرايند مهندسي ارزش ................................................ 192 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l11 level1 lfo4; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>1) روش تحليلي ......................................................... 194 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l11 level1 lfo4; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>2) روش خلاقيت ................................................................. 196 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- برخي دستاوردهاي به كارگيري مهندسي ارزش ................ 198 <h2 dir='RTL' style='text-align:justify;text-justify:kashida;text-kashida:0%; line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt 411.1pt'>بخش پنجم ) زمان اجراي مهندسي ارزش <span style='font-size: 14.0pt;mso-ansi-font-size:10.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>............................. 200 <h2 dir='RTL' style='text-align:justify;text-justify:kashida;text-kashida:0%; line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt 411.1pt'>بخش ششم ) روند اجرائي مهندسي ارزش <span style='font-size: 14.0pt;mso-ansi-font-size:10.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>......................... 205 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- برنامه كار پيشنهادي انجمن بين المللي ارزش .................... 206 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- مطالعات مقدماتي ............................................................. 208 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- مطالعات ارزش............................................................... 210 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- مطالعات تكميلي .................................................................... 216 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l10 level1 lfo3; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>- بررسي برنامه كار هفت مرحلهاي مهندسي ارزش ................... 216 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>1) فاز انتخاب ........................................................................... 218 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>2) فاز بررسي يا اطلاعات <span style='mso-tab-count: 1 dotted'>.................................................... 225 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>3) فاز خلاقيت .................................................................... 239 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>4) فاز ارزيابي .................................................................... 246 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>5) فاز بسط و توسعه ............................................................ 260 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>6) فاز ارائه ................................................................. 262 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-indent:-18.0pt; line-height:38.0pt;mso-line-height-rule:exactly;mso-list:l4 level1 lfo5; tab-stops:list 18.0pt left dotted 382.75pt 411.1pt'>7) فاز اجرا و مميزي .................................................. 268 <p class='MsoNormal' dir='RTL' style='text-align:center;line-height: 38.0pt;mso-line-height-rule:exactly' align='center'><span style='font-size:15.0pt; mso-ansi-font-size:11.0pt;font-family:"B Yagut"' lang='AR-SA'>فصل چهارم : مهندسي مجدد <h1 dir='RTL' style='line-height:38.0pt;mso-line-height-rule:exactly;tab-stops: dotted 382.75pt'><span style='font-size:14.0pt;mso-ansi-font-size: 450.0pt;font-family:"B Yagut"' lang='AR-SA'>بخش اول) مقدمه............................................................... 275 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- مقدمه................................................................................. 275 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- مهندسي مجدد؛ دگرگون سازي........................................ 279 <h1 dir='RTL' style='line-height:38.0pt;mso-line-height-rule:exactly;tab-stops: dotted 382.75pt'><span style='font-size:14.0pt;mso-ansi-font-size: 450.0pt;font-family:"B Yagut"' lang='AR-SA'>بخش دوم) مهندسي مجدد چيست؟..................................... 283 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- تعريف و واژه هاي كليدي................................................ 283 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- دلائل نياز به مهندسي مجدد در دگرگون سازي........................ 289 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l0 level1 lfo7;tab-stops:list 18.0pt left dotted 382.75pt'>1) مشتريان دگرگون شده اند.......................................... 290 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l0 level1 lfo7;tab-stops:list 18.0pt left dotted 382.75pt'>2) رقابت تنگاتنگ................................................................... 295 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l0 level1 lfo7;tab-stops:list 18.0pt left dotted 382.75pt'>3) دگرگوني ها پيوسته اند......................................... 297 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- مهندسي مجدد سازمانها چيست؟.............................................. 307 <h1 dir='RTL' style='line-height:38.0pt;mso-line-height-rule:exactly;tab-stops: dotted 382.75pt'><span style='font-size:14.0pt;mso-ansi-font-size: 450.0pt;font-family:"B Yagut"' lang='AR-SA'>بخش سوم) روند اجرائي مهندسي مجدد..................................... 316 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- گام اول؛ بدانيد چه مي خواهيد.......................................... 318 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l3 level1 lfo8;tab-stops:list 18.0pt left dotted 382.75pt'>1) درك نياز و توان دگرگون كردن.......................................... 320 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l3 level1 lfo8;tab-stops:list 18.0pt left dotted 382.75pt'>2) تحليل ذ ينفعان كليدي و نيازهاي آنها ............................... 322 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l3 level1 lfo8;tab-stops:list 18.0pt left dotted 382.75pt'>3) چارچوبي براي موفقيت.................................................... 340 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- گام دوم: برنامه ريزي كنيد................................................. 345 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l9 level1 lfo9;tab-stops:list 18.0pt left dotted 382.75pt'>1) فرايند برنامه ريزي....................................................... 347 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- گام سوم: اجرا كنيد................................................................ 352 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l1 level1 lfo10;tab-stops:list 18.0pt left dotted 382.75pt'>1) تكنيك هاي فني..................................................... 352 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l1 level1 lfo10;tab-stops:list 18.0pt left dotted 382.75pt'>2) تكنيك هاي فرهنگي.................................................................. 359 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- گام چهارم: سنجش و ارزيابي كنيد............................ 376 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l5 level1 lfo11;tab-stops:list 18.0pt left dotted 382.75pt'>1) كنترل و بازبيني عمليات........................................................ 377 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l5 level1 lfo11;tab-stops:list 18.0pt left dotted 382.75pt'>2) كنترل نتايج......................................................................... 383 <p class='MsoHeading9' dir='RTL' style='line-height:38.0pt;mso-line-height-rule: exactly;tab-stops:dotted 382.75pt'><span style='font-size:15.0pt; mso-ansi-font-size:451.0pt;font-family:"B Yagut"' lang='AR-SA'>فصل پنجم : مقايسه و نتيجه گيري <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش اول ) مرور رويكردها <span style='font-size:14.0pt; mso-ansi-font-size:450.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>.................................................... 391 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- خلاصه ........................................................................ 392 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l8 level1 lfo12;tab-stops:list 18.0pt left dotted 382.75pt'>1) شش سيگما چيست؟ ................................................ 392 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l8 level1 lfo12;tab-stops:list 18.0pt left dotted 382.75pt'>2) مهندسي ارزش چيست؟ <span style='mso-tab-count: 1 dotted'>............................................ 393 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l8 level1 lfo12;tab-stops:list 18.0pt left dotted 382.75pt'>3) مهندسي مجدد چيست؟ .......................................... 394 <p class='MsoNormal' dir='RTL' style='text-align:justify;text-justify:kashida; text-kashida:0%;line-height:38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt'>بخش دوم ) مقايسه رويكردها <span style='font-size:14.0pt; mso-ansi-font-size:450.0pt;font-family:"B Yagut"' lang='AR-SA'><span style='mso-tab-count: 1 dotted'>.............................................. 395 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- شباهت ها ........................................................................ 395 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- تفاوت ها ..................................................... 397 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- نتيجه گيري و ارائه پيشنهاد ............................................ 402 <p class='MsoNormal' dir='RTL' style='text-align:center;line-height: 38.0pt;mso-line-height-rule:exactly;tab-stops:dotted 382.75pt' align='center'>فصل ششم : منابع و مآخذ <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- منابع فارسي ................................................................. 405 <p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>- منابع لاتين 406<p class='MsoNormal' dir='RTL' style='margin-right:18.0pt;text-align:justify; text-justify:kashida;text-kashida:0%;text-indent:-18.0pt;line-height:38.0pt; mso-line-height-rule:exactly;mso-list:l7 level1 lfo6;tab-stops:list 18.0pt left dotted 382.75pt'>